Europe/Asia USA
Bachem AG Bachem Americas, Inc.
Hauptstrasse 144 3132 Kashiwa Street
4416 Bubendorf - Switzerland Torrance, CA 90505 - USA
Tel +41 61 935 2323 Tel +1 888 422 2436
Fax +41 61 935 2325 +1 888 4BACHEM
E-mail sales.ch@bachem.com +1 310 539 4171
  Fax +1 310 539 9428
  E-mail sales.us@bachem.com

CONDITIONS OF SALE AND ORDERING

Frequently Asked Questions on Conditions of Sale and Ordering

Can I get a lower amount than the offered minimum package size?

We regret that we cannot offer custom packaging for orders of small quantities.

If I require a large amount, can I get custom packaging?

Such an order would be treated as a bulk order, therefore, custom packaging is available. Please click for contact details here.

Do I get a discount, when ordering a large quantity of a product?

Bachem offers discounts for large orders of a product (bulk). The minimum amount required for bulk discount is five fold the largest pack.

Request a bulk quote here

Do I get a discount when ordering multiple vials of the same product?

The more vials you order the higher the discount we grant:

 
2 vials -  5% discount
3 to 5 vials - 10% discount
6 to 9 vials -  15% discount
10 to 30 vials - 20% discount
≥ 31 vials - 25% discount

How do I place an online order?

Click on the shopping cart. You can order as many items as you like. They will be compiled in your shopping cart.

Can I pay by credit card?

Yes, standard credit cards (e.g. VISA, Mastercard, AMEX) are accepted.