Europe/India/Near East USA Asia
Bachem AG Bachem Americas, Inc. Bachem Japan K.K.
Hauptstrasse 144 3132 Kashiwa Street AREA Shinagawa, 13F
4416 Bubendorf - Switzerland Torrance, CA 90505 - USA Tokyo 108-0075 - Japan
Tel +41 58 595 2021 Tel +1 888 422 2436 Tel +81 3 4405 3141
Fax +41 58 595 2040 Tel +1 888 4BACHEM Email
Email Fax +1 310 539 9428  


Service & Support

Bachem strives to provide a comprehensive, high-level customer service and support.


Europe, Africa, Middle East and


Asia Pacific

Bachem AG

Bachem Americas, Inc.

Bachem Japan K.K.

Hauptstrasse 144

3132 Kashiwa Street

AREA Shinagawa, 13F
1-9-36 Konan, Minato-ku,

4416 Bubendorf

Torrance, CA 90505

Tokyo 108-0075





+41 58 595 2021
+41 58 595 2040



+1 888 422 2436
+1 888 4BACHEM
+1 310 539 4171
+1 310 539 9428


+81 3 4405 3141







Customer Support


Complementary services are geared to support customers from dedicated syntheses of defined target structures up to the registration of new compounds.

Our experts in Custom Synthesis and Regulatory Affairs will attend to your special needs and requirements. Confidentiality is guaranteed at all stages.

Under the Clinalfa┬« services product line, we offer formulation development, sterile tox-vials, compatibility studies, stress tests and post-release stability studies, CMC documentation for IMPD and IND, and other services.

Product Information


Analytical Data Sheets (ADS) are readily downloadable. In our section Technical Library you can find our product monographs, product data sheets, and further technical information.


Newsletters will inform you on a regular basis about new product additions and other relevant issues.


Webinar series we will offer you a platform for an active dialog with our specialists. Please feel free to join us!


Our product information is complemented by our sections Glossary & Abbreviations and FAQ.


The new Bachem website features an improved search function facilitating the use of our homepage and online shop.

Under Search Function you will find more information about our search tool and its capabilities.

Ordering Information


The present General Conditions of Sale apply to all business transactions made on our website.