Service & Support

Service & Support

Bachem strives to provide a comprehensive, high customer service and support.

 
Customer Support

Complementary services are geared to support customers from dedicated syntheses of defined target structures up to the registration of new compounds. Our experts in Custom Synthesis and Regulatory Affairs will attend to your special needs and requirements. Confidentiality is guaranteed at all stages.

 
Under the Clinalfa services product line, we offer formulation development, sterile tox-vials, compatibility studies, stress tests and post-release stability studies, CMC documentation for IMPD and IND, and other services.

 
Product Information

Analytical Data Sheets (ADS) are readily downloadable. In our section Technical Library you can find our product monographs, product data sheets, and further technical information. Our Newsletters will inform you on a regular basis about new product additions and other relevant issues.

With our Webinar series we will offer you a platform for an active dialog with our specialists. Please feel free to join us!

Our product information is complemented by our sections Glossary & Abbreviations and FAQ.

The new Bachem website features an improved search function facilitating the use of our homepage and online shop. Under Search Function you will find more information about our search tool and its capabilities.

 
Ordering Information

Tracking & Tracing allows you to monitor the current shipment status of your order at all times. The present General Conditions of Sale apply to all business transactions made on our website.